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Fibrenew Named a 2024 Best-in-Category Franchise by Franchise Business Review

Independent Survey Shows Fibrenew Ranks Highest in Franchisee Satisfaction in the Leather, Plastic, and Vinyl Category Within the Top 200 Franchise Brands for 2024! 

Franchise Business Review, a market research firm that performs independent surveys of franchisee satisfaction and employee engagement, provides the only rankings and awards for franchise companies based solely on actual franchisee satisfaction and performance. Franchise Business Review publishes its rankings of the top 200 franchises in its annual Guide to Today’s Top Franchises.

Fibrenew was among more than 375 franchise brands, representing over 35,000 franchise owners, that participated in Franchise Business Review’s research. Fibrenew’s franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including training & support, operations, franchisor/franchisee relations, and financial opportunity.

Some highlights from Fibrenew’s survey data showed the following:

  • 97% of franchisees are likely to recommend the franchise to others.
  • 97% of the franchisees rated innovation in the brand as above average—that’s 46% higher than the industry benchmark.
  • 94% of the franchisees agree senior management encourages a strong team culture.

“Franchisee satisfaction continues to be the leading indicator of franchise performance and system health, and we are pleased to report that our latest research shows satisfaction has remained at some of the highest levels in the past 19 years. In fact, our survey results show that three out of four franchise owners would recommend their brand to others. That’s extremely encouraging news for franchise owners and anyone considering investing in a franchise,” said Michelle Rowan, president and COO of Franchise Business Review. “As an independent research firm, Franchise Business Review is committed to helping prospective franchisees get an objective view of the best franchise opportunities available based on actual feedback from the people who own them. Each of the award winners on this year’s list of the 200 Top Franchises received stellar ratings from their franchisees in the areas crucial to success in operating a franchise, including training & support, leadership, innovation, culture, and financial opportunity.”

“We consider our franchisee’s feedback as our ultimate scorecard on how we’re doing as a franchise system,” says Fibrenew’s President, Jesse Johnstone. “If they’re happy and thriving in business ownership, then we’re happy. We constantly push forward with the development of new products, training, technology, and more to help our franchisees grow their business. The feedback that FBR collects on these innovations is invaluable.”

This is the 19th annual ranking of the 200 best franchise opportunities as rated by franchise business owners. The list is available at https://franchisebusinessreview.com/lists/top-200-franchises

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Meet the author

Jesse Johnstone

As the President of Fibrenew, I have the privilege of working with an exceptionally talented team at Head Office and in the field with our franchisees. Witnessing the achievements of our Franchise Partners in their businesses is a source of deep fulfillment and gratification.

See other posts by Jesse Johnstone