Fibrenew Rogue Valley Leather, Plastic & Vinyl Repair, Restoration & Maintenance Services

“I recently had the a problem with a very expensive, unique and dearly valued chair that I contacted Fibrenew about. This chair had bad mildew damage which was a result of improper packing, shipping and storage methods by a well known overseas company. When I called Fibrenew, they responded quickly and was very professional. He was able to diagnose the problem and explain the methods involved in the repair process. As this was a case involving a third party insurance company, the Technician was very helpful in the claims process. He sent a letter to the insurance company on our behalf which helped to expedite the claim and reduced the usual anxiety associated with insurance claims. Through his efforts, he was able to able to repair the chair and we are delighted with the results. Additionally, he was kind enough to clean the chrome base which had some rust resulting from the storage issues. We are very pleased with the results from Fibrenew. When/if the occasion arises again, Fibrenew will be our first contact.”
- J. Teng