It’s all about seeing a smile on our customer’s face after each job is completed!
Below is a small sample of what some of our clients have shared about their experience with Fibrenew
(spelling and grammar mistakes and all 🙂 )
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Quick response and excellent workmanship! Easy to communicate with and cleaned everything up when finished.
This company is incredible. I had an arm of a leather sofa damaged and it now looks as good as new. I had to wait a while for an appt. but the excellent job was well worth the wait.
Chris is a Young man with good customer service. And excellent work ethics. 5 stars for me he's the BEST!
Chris, the owner, arrived a few minutes ahead of schedule and went right to work. I am beyond pleased with the quality of his work and his professionalism. He saved a beautiful leather sofa that had a damaged finish due to aggressive cleaning. It looks brand new and all the color matches perfectly. Highly recommended!
Chris did a beautiful job on re-covering our piercing table. The cushions now look brand new. Highly recommend!
Chris did a great job fixing a rip in the seat of my Jeep. He was on time and quick! You can tell he cares about his work. I'm sure I'll need their services again down the road.
Very good business ethics!. They were honest that I had a very sensitive repair due to it being a highly valuable Italian leather purse. They did not take advantage of me and instead referred me to someone else.
Phenomenal!!! Super fast response, great communication. Worked fast and really thorough, great communication throughout the process and made my driver seat look and feel like brand new. Highly recommend!!! Chris is the best in the entire area. Taylor was also amazing and really quick to respond with all my questions, wonderful wonderful support.
What a difference. Chris, the technician did an amazing job on my Q60. I couldn’t be more happier and I strongly recommend Fibrenew. Thank you.
I accidentally sliced the passenger seat of my brand new Tesla. Chris did an amazing job with the repair.
Christopher was really pleasant and obviously very competent. He did a great job and cleaned the stain on my car seat completely
Chris arrived early, came in gave us an estimate on several different options, told us who to contact and how to get what we needed for a fair price. Very helpful, polite and knowledgeable and would definitely use again.
This is a great local business because Chris was extremely fair and thorough. He came *on time* and realized--after 30 minutes of working on my leather sofa--that the actual job required more than what the estimate required. So, he charged me nothing for cleaning up my leather sofa for more than 30 minutes.
If you're looking for a very good, priced fairly, thorough leather cleaner, this is your guy. Great customer service and skill.
Fantastic Experience and Work! We have huskies and they sometimes get a little nuts (i.e. running a racetrack through the house and wrestling with each other). This time our couch paid the price and we thought the couch was a goner. We were contemplating trying to find a replacement for it when I found Chris. Chris came to our house and assessed the situation (didn’t lecture me on having wild beasts in the house) and gave me a reasonable price. We set up for him to come and do the repair job a few days later. Chris took his time making sure the repair was perfect, he even had a mini “mad scientist lab” set up trying to get the color match on our white not white leather. We had to leave the house for a bit while he was finishing up because we had things to do. While we were out we received a phone call from Chris telling us he needed to come back the next day because he didn’t see the scratches at the back of the pillows. I said that was fine. Chris showed up the following day and spent even more time perfecting the repairs and didn’t change his price. His attention to detail is remarkable and we couldn’t be happier. He even left the extra dye he mixed so we can do minor repairs ourselves. We highly recommend him to anyone needing repairs done. His honesty and work ethics are hard to come by. Needless to say his methods work, I can’t tell that a massive repair was even done. We are beyond thrilled that we do not have to go to the expense of replacing our couch. Thank you so much Chris for your expertise and for restoring our furniture!
I had a cut in the passenger seat. The repair was fixed and color matched perfectly. Thank you Fibrenew!
I hired Chris to update the upholstery in my '78 RV. I am not located in Norfolk, so we had to communicate via telephone & email. Chris was great he helped pick out the new covering & got them sized perfectly! He brought life into my camper. I would recommend him for to do a great job whether it's repair or replace! Thanks!
Chris repaired a tear in my leather sofa and made it look brand new. He did an excellent job and I would highly recommend his services.