Fibrenew Richmond/Delta/Tri-Cities Areas Leather, Plastic & Vinyl Repair, Restoration & Maintenance Services

“I seldom send out a review of a service company I deal with, but on this occasion, I must. Dealing with Karm Herr of Fibrenew Richmond/Delta was an absolute pleasure. From the get-go, my call for assistance was answered instantly by Karm. After a brief discussion, we had a plan for rectifying my problem. A few days later upon receiving the parts I had previously ordered from a separate supplier, I called Karm and received an instant answer and requested a service call. An hour later I received a call from him indicating he would be at my home in a half hour (and this was on a Saturday). The repair I required on a reclining chair was a difficult task and required almost a complete disassembly of the chair. He accomplished the task with ease, and my chair is as good as new, he certainly knows his stuff. His attention to detail and problem-solving is exceptional. His repair was prompt and he left my condo clean as a whistle. Karm is not only a skilled technician, but someone who knows what Customer Service is all about. If you want to deal with someone who tics all of the boxes, make Fibrenew Delta/Richmond your first call and do yourself a favour. I certainly rate this company 5 Stars”
- Steve Stevenson