It’s all about seeing a smile on our customer’s face after each job is completed!
Below is a small sample of what some of our clients have shared about their experience with Fibrenew
(spelling and grammar mistakes and all 🙂 )
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Kacy came out to look at our old cracked dashboard. It was unrepairable, so Kacy gave me the name of a company that makes dash caps that are form fitted and painted to match the original color. When Kacy installed the dash cap he was meticulous in his process. He took his time and made sure it was done right. It looks great and I could not be happier with his service.
I was so impressed with the quality of work! Surpassed my expectations!
Excellent work! Kacy is amazing! We talked, very professional and personable at the same time, he knew what kind of car and year before I even said, as these models/year are infamous for issues in their upholstery! He kept me informed with all the details via text and calls…. Best is he comes to you! No waiting in an uncomfortable shop, as you can go about your day as he works on your upholstery! Fair price, gave me options, was honest with his opinions (we/I went with the lower price), matched beautifully and I am very happy with the results! I would recommend Kacy Frank and his Company to everyone who needs any upholstery jobs! He is an amazing honest guy with an excellent company!!!
Kacy did an amazing job on two of our 100% aniline leather lounge chairs! The chars were over 15 years old and had experienced heat, sun, animals, and heavy use. He did a fantastic job cleaning and conditioning, degreasing, and adjusting the dye to concede hard to remove stains. On top of that, he managed to easily repair some minor holes that were discovered during the process. The chairs now look completely new. He's incredibly knowledgeable about leather treatment and a total blast to work with. It's very clear that he takes his craft seriously and enjoys what he does. I've already referred him to friends with similar furniture.
I thought I'd have to buy all new leather dining chairs after our cat left puncture and scratch marks on them!! But Fibernew's owner, Casey, came to the rescue! Casey came to our house, assessed the damage and within a couple weeks of picking them up, delivered them looking like new! Totally amazing!! Fibernew is timely, friendly and reasonably priced! You will not be disappointed!!
I highly recommend Kacy with Fibrenew. He went above and beyond to make sure that I was happy with the repair job. He didn't settle with the replacement that was sent but instead fabricated something that would be more durable and lasting, ultimately looking out for my best interest. I am extremely grateful.
Kecy frank with Fibrenew company he amazing guy helpful professional worker he had done my interior Toyota sienna he is repaired the dash and the trunk plastic staff perfectly I like it his job and I recommend him for how need to done interior staff for his car he a lot of experience friendly and organised thank you so much Kecy.
I had Fibrenew Inland North West out to fix a tear in my new vehicle. They were able to match the color perfectly. I don't believe anyone would ever know there was a tear. 5 stars aren't enough to express how impressed I am! Thank you!
I own a physical therapy company, and our treatment tables had become worn from daily use. Kacy at Fibrenew did an amazing job restoring them with new vinyl, making them look even better than before—both in appearance and quality. The durability has been excellent, and the work was completed quickly and efficiently. I highly recommend Fibrenew Inland Northwest!
Kacy was very excellent and knowledgeable in making our leather sofa/recliner regain it's new look again!! So glad we called him!!!
Fibrenew worked on my f350 today and did a wonderful job. They fixed my leather seats, console and steering wheel. HIGHLY recommend. They also go above and beyond.
Casey is the most reliable business owner I have ever dealt with. He went above and beyond to help resolve my furniture issue. I would recommend him and his business to anyone. He is a rarity in this world.
Kacy was so nice and very knowledgeable about this kind of stuff. We just got these and our baby lab chewed the edge of the arm. Kacy made it brand new. Honestly can not even tell something happened even if you look close. Price was more than reasonable. Will keep Kacy on speed dial as I don't think my lab is done chewing.
Kacy wants to do what's best for your situation. He spent time investigating my problem and suggested an easy solution that I could do without his expertise. Now, how often does that happen?! I trust him.
Kacy repaired our couches. He was punctual, professional and knowledgeable. His estimate in my house was no charge. He repaired our couch on the spot after a detailed assessment and explanation. He took time to explore every possible option and scenario. I feel educated on my furniture care of and maintenance. He made sure his work was done to our satisfaction. He was not in a hurry and made sure to do the best job he could. I feel like he saved us thousands of dollars because our furniture doesn't need completely replaced now. His price was fair and reasonable. Highly recommend to try him before replacing your furniture. God bless you Kacy.
Absolutely incredible work. Fibrenew went above and beyond to fix a very unusual German chair for us. The work was excellent, and he even drove through the snow too deliver and install the part. Very happy with the service, would certainly call him again.
