Leather Cleaning & Protecting Service

“For the record, I usually give 2-star and 4-star ratings for things. I try to reserve the 1-star and 5-stars for reviews that truly deserve them. Very well-done, Stephen. My wife and I (military) purchased a wonderful living room set of leather furniture in Charleroi, back when we were stationed in Belgium. 19 years, 3 kids, 2 cats, 2 dogs, and 7 moves later... what once was easily the nicest furniture in the house, was looking pretty poor, and had us wondering if we should replace it. In hopes it might still be salvageable, I gave Fibrenew a call and started discussing options with Stephen. I had my doubts... I'm not used to high-traffic items lasting longer than 10-15 years (if that). On hearing what the furniture was and looking at some photos, Stephen assured me it could be restored to new condition. We made plans for pickup and gave him a chance to show what he could do. These pieces (Couch and two one-seaters) are quite heavy, and constructed with a lot of Ardennes-region solid wood. The couch takes up a very deep footprint, and the one-seaters are nearly the size of typical American love seats once you account for all of the padding and woodwork. Decorative leather side-panels surround them (they're designed to be seen from all sides), and there are a ton of leather trim elements. Stephen definitely had his work cut out for him. It took some time, and coordinating delivery was a challenge (particularly due to the ice storm), but when the furniture was returned, I was stunned. The leather was impeccably cleaned and restored. Not surprisingly, there is one spot from 17 years ago where our cat had made a deep cut on the arm... treated and sealed very nicely, though you can still tell it is there... but cat's fault, not Stephen's. I was most surprised by the condition of the front edges of the seat cushions. 19 years left a LOT of wear on them, and I had feared the leather was degraded beyond repair. You can't even tell where the wear patterns were. Amazing job! If you're contemplating cherished pieces of your own... 1) Color-scheme of the leather was unchanged... restored completely to its original appearance. 2) Wood was completely intact and in original condition. Nothing was broken, chipped, or weakened that I could notice. I assume Stephen's primary focus/expertise is the leather, but I asked him to go over the framework and check/tighten any structural elements that looked in need of attention, which he did. 3) Stephen was very polite, prompt, and thorough communicating with us. He answered all of our questions skillfully, and accurately projected when the job would be finished. 4) The character of the furniture remained what we had fallen in love with 19 years ago. Stephen delivered as promised, and the living room set is once again the best furniture in the house. Thank you so much!”
- brass doubler