FIBRENEW Bozeman
TERMS AND CONDITIONS OF SALE AND SERVICE
All estimates are contingent on actual inspection. Sometimes, an estimate given via text or email was our best guess and we notice something in person that differs from what we expected. We will explain when this happens. Estimates done through email or text via photos you have sent in are our best guess — but in reality, things not visible in photos, color fading differences, body oils or contamination, or other factors that affect final pricing may not be visible. Please be flexible and aware of this.
Damage revealed during repair is not covered by the estimate and will be separately negotiated with client prior to work being completed.
Pricing given in estimates are for cash or check payment only and reflect a 5 {e71ef997768839dc21390b98c594f6e73cafa4155a711c7b808909011f78292f} discount from credit card pricing. We gladly accept all credit cards but the cost for doing so will be higher because the discount goes away. Please ask if you have questions about this.
Fibrenew uses proprietary practices developed and proven by hundreds of Fibrenew technicians throughout the world. Due to variations in materials we do not guarantee that our service will produce “like new” results. Please hire us if you will be happy with an improvement, but if you require “new” results, you should consider replacement instead.
Any cleaning process may cause material to stiffen or embrittle. Shrinkage is unpredictable and changes in shade or finish may happen. Naturally occurring cuts and scars on skins may be revealed. Uneven matches may be more evident after cleaning. Hardware like nails or buckles may bleed onto leather.
Fibrenew’s materials use a highly advanced water-based color and dye system. Nevertheless, as color is influenced by so many factors, especially the light source (daylight, fluorescent, LED, etc.), we cannot guarantee a perfect match. We always attempt to get there but it is not always possible even under the best of conditions.
Leather is a natural product and may show wrinkles, scars from minor cuts or insect bites. We inspect all hides and try to work around such minor flaws, but will not be responsible for repair or replacement of hides showing such natural variations.
Shop work must be picked up within 3 days of notification of completion unless otherwise previously agreed upon. Daily storage charges may apply.
All reupholstery jobs require payment in full for materials prior to placing orders. Material costs are nonrefundable once the order has been placed. All deliveries require a full payment of balance due upon delivery (COD). In lieu of a signed estimate, payment of deposit shall serve as acknowledgement and acceptance of these terms.
We try to assure your satisfaction, but cannot provide refunds on any repairs, cleaning or dyeing.
ALL SALES ARE FINAL.
