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From the Fibrenew Book Club: Wired to Care

fibrenew book club: wired to careWe believe in this approach to running our business so much that we’ve made it required reading for all new Franchise Partners before they come for training.

This book speaks to the ability to step outside of ourselves and into the shoes of someone else – aka our customers. It’s about applying the golden rule to how we think and act in running our business.

From the smallest touch points of communication to the bigger acts of the actual work we do, we strive to ‘humanize’ it all and bake it into our company culture.

If you’re interested in learning more, hop over to: https://www.amazon.com/Wired-Care-Companies-Prosper-Widespread-ebook/dp/B001QL5MYQ

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FIBRENEW CUSTOMER REVIEWS

5 Stars
“I am an interior designer. I thought I'd have to reupholster my leather stools. Steve Gayes came to the house, did his "magic" and the stools like like they're brand new!  He also filled in the scratches and restored my leather sofa cushions. I am very picky being that I'm a designer. Steve did a phenomenal job on all my leather pieces. I will refer him to all my clients needing leather/vinyl repair work. He is truly a craftsman!”
- Mary Pauls Creative Interiors - Libertyville, IL

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