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From the Fibrenew Book Club: Wired to Care

fibrenew book club: wired to careWe believe in this approach to running our business so much that we’ve made it required reading for all new Franchise Partners before they come for training.

This book speaks to the ability to step outside of ourselves and into the shoes of someone else – aka our customers. It’s about applying the golden rule to how we think and act in running our business.

From the smallest touch points of communication to the bigger acts of the actual work we do, we strive to ‘humanize’ it all and bake it into our company culture.

If you’re interested in learning more, hop over to: https://www.amazon.com/Wired-Care-Companies-Prosper-Widespread-ebook/dp/B001QL5MYQ

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Fibrenew Customer Reviews

5 Stars
“Warren came to our house to repair a rather large hole in our leather sofa that I thought may not be repairable at all due to how large the hole had become. Warren knew that this couch was expensive at the time we purchased it and said he would do his best to save it. It was a project that I believe he would typically say was too far gone. After spending quite a bit of time working with his leather repair piece and his mixing of colors, he began the process. It was like watching an artist work his magic. Upon completion, the area of the couch Warren repaired was blended in so well unless you are right on top of it you would never know a repair was made. With all this said, if you need any type of leather repair, I would highly recommend  Fibrenew and Warren to do the work. His price was extremely reasonable and saved us thousands since we did not have to replace our sofa. Warren was very personable and professional and takes pride in his work and his business. Thanks again!!”
- Jeff B. - Fishers, IN

Fibrenew Franchising

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