We are open. See our COVID-19 operational policy

Fibrenew Arcadia-Scottsdale: Mike Martin

Mobile restoration service to your home or business! Three ways to receive a repair estimate:

Covid-19 Policy

Preparing for your Fibrenew Service Visit!

 

Fibrenew is committed to providing a safe and healthy work environment for our Technicians and a safe and comfortable experience for our Customers. To ensure that, we have developed the following COVID-19 Plan to complement our usual health and safety measures. ‘

Our goal is to mitigate the potential for transmission of COVID-19 during our service visits and that requires full cooperation not only by Fibrenew but also from you our Valued Customer. This cooperative effort will establish and maintain a high level of safety and health during our service and visits.

Basic infection prevention measures are implemented during our service visits and at our workplaces at all times.

Frequent handwashing is part of our regular routine. Hand sanitizer will be used before service visits and after leaving. Protective supplies such as masks, gloves, shoe booties, clean drop cloths and appropriate cleaning supplies will be used as necessary.

Service visits will be safely completed by maintaining physical distancing of a minimum of 6 ft / 2 m. for the safety of the Technician and our Customers.  Our Technicians may remove their masks when practicing physical distancing.

As added precautions, we may ask that your repair items be isolated or covered for 48 hours prior to and after our visit or other procedures designed to reduce the risk of Covid-19 transmission.

Technicians have been informed of and encouraged to self-monitor for signs and symptoms of COVID-19 as outlined by the Center for Disease Control and prevention.  https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/symptoms.html.

If feeling unwell they will reschedule your service when they are confident it is safe to do so.

We ask that our customers confirm the following when we arrive for service:

  • No one in the household/business or working environment have Covid-19.

 

  • No one in your household/business or working environment have symptoms of Covid-19 as outlined by the CDC.

 

  • No one in your household/business has been in close contact with someone know to have Covid-19 in the last 14 days.

If the answer is yes to either of these questions, the appointment will be made at a later date no less than 14 days after the initial question was asked.

Because we work with variety of Customers, some of them are vulnerable to infection, we respectfully, request all clients wear masks during interactions with our Technicians.

We look forward to working together to provide a safe working environment for Fibrenew and you, our valued customer

FIBRENEW ARCADIA-SCOTTSDALE CUSTOMER REVIEWS

5 Stars
“We bought a high quality leather couch and "love" seat from Creative Leather. We telephoned Creative Leather requesting some warranty work on the couches, but the warranty of seven years had expired. They recommended Fibrenew company. Mike came out, inspected, and observed the couches. The couches had become stained somewhat from sudsy water splashing on it. Also the protective cover on the leather was wearing off literally. We received a reasonable quote from Mike to efficiently clean, wash , and match the color of the couches. We watched as Mike applied his expertise as we watched a transformation of stained couches to ones that looked brand new ( see pictures before & after). Mike and his assistant wore masks; were professional, courteous, and efficient. The communication before, during, and after the job. Highly recommend Fibrenew .”
- Geoffrey Hatch

Fibrenew Arcadia-Scottsdale: Mike Martin

Mobile restoration service to your home or business! Three ways to receive a repair estimate: