The movie “The Jack Bull” was filmed near Calgary, Alberta, in 1999 and our local franchisees repaired and re-dyed a number of leather items used in the movie. The following is a thank you from the producers of the movie:

We have successfully wrapped our feature for HBO, “The Jack Bull”. At this time we would like to thank you for your contribution to our production and tell you a little about our film.

“The Jack Bull” was made as a feature length movie to air in the spring of 1999 on HBO television, however a limited theatre release is a possibility. The film is a gritty western, set in Wyoming in the year 1890 and is directed by John Badham (Drop Zone, War Games, Saturday Night Fever). The movie starts John Cusack (Grosse Point Blank, Con Air, Midnight In The Garden of Good & Evil), John C. McGinley (The Rock Seven, Born On The Fourth of July) and John Goodman (The Big Lebowski, The Babe, Roseanne TV series).

Your contribution in the making of this film was greatly appreciated and we look forward to the opportunity of working with you again,

Lousie Middleton, Carrie Marklinger, Britt Matkesoa, Alan McCullagh, Dwayne Smolnicky, Robert Sawchuck, James Hosick, Tom Edwards, Doss Griffiths

The Set Decoration Department “The Jack Bull”
The Jack Bull

I want to thank you for the excellent job that you did on my precious BMW. As you know, I want to keep it for a long time. While the body and mechanical portions are in excellent condition, the two front seats really needed some help.

You made the two front seats look like new!! My car looks brand new. Even the BMW dealer in Richmond was impressed.

Thank you for a wonderful job!

Robert J. Dandeneau, Boca Raton, Florida

To Whom it May Concern,

After review of your company, Bayer has found it would be beneficial to recommend your company to our clients. Thank you very much for sending me the information. I printed the list of all states that Fibrenew is available and their contact numbers. If you have any questions, feel free to give me a shout. I look forward to doing business with you.

Julie Poe
Veterinary Care Assoc. BAYER HEALTHCARE LLC ANIMAL HEALTH

To Whom it May Concern:

This letter is to confirm that Fibrenew West Montreal/Laval has been providing professional services for interior finishing of our aircraft. For more than a year, Michael Kaplin from Fibrenew has been performing touch-ups on leather components in our executive fleet of aircraft with superior craftsmanship.

Yours Truly,

Denis Cyr
Supervisor Interior Finishing Bombardier Aerospatiale

To Whom It May Concern:

We would like to introduce you to the services of Fibrenew whom we have used to repair the interior of our cars since April 1999.

Fibrenew specializes in the repair of leather, vinyl, plastic and velor fabrics. They used odor free, fast bonding latex dyes which dry in minutes and their leather finishing techniques are outstanding. Their superior service adds value for our vehicles, resulting in higher retained retail prices.

I have no hesitation in recommending this professional superior service to all Motor Vehicle Franchise Holders.

Yours sincerely,

Coombes Johnston European Ltd.
(BMW, Rover, Land Rover)

To Whom It May Concern:

Lilly Industries (Australia) Pty Ltd. is a company that has supplied Fabric and Leather Protection Plans in the Australian market since 1994. In this time we have used a variety of companies Australia wide to service our customer problems. From our experience, we have found Fibrenew Brisbane to be the benchmark for service, cleaning standards and business practices.

We are constantly seeking strong partnerships with our suppliers around Australia and Fibrenew is the company we look to as a strong business model.

Kind regards,

Jenny Colbeck
Office Manager
Lilly Industries (Australia) Pty Ltd

To Whom It May Concern:

The purpose of this letter is to introduce you to the services of Fibrenew Industries.

Fibrenew Industries specializes in repairing and re-dyeing leather, plastic & vinyl. They have been repairing and re-dyeing the leather interiors of our Jaguar cars in Calgary, Canada since 1987.

Any repair required to the interior of our cars, be it scuff, a rip, a crack or tear is referred to Fibrenew. They use odor free, fast bonding latex dyes which dry in minutes. The Fibrenew technicians are trustworthy professionals, who provide my company with superior service. Their leather re-dyeing techniques are outstanding.

Not only do I refer warranty work to Fibrenew...I also use their service to rejuvenate the interiors of vehicles I bring in on trade and sell as used. Their service adds value to these cars resulting in a higher sale price.

It is my understanding that Fibrenew Industries is offering this same service in the United States. I highly recommend this company and their exemplary service to all Jaguar Dealers.

Sincerely,

Des Houston
General Manager
Charles English Motor Cars, Jaguar of Calgary, Subaru of Calgary

TO: ALL ATLAS VAN LINES (CANADA) LTD. AGENTS
ATTENTION: CUSTOMER SERVICE REPRESENTATIVES
SUBJECT: FIBRENEW

Ladies & Gentlemen:

The above franchise firm (44 offices and growing) repairs and restores leather, plastic, vinyl and fabric chairs, sofas, desks, bars, patio furniture etc.

We engaged their services on two very expensive claims. One involved a torn leather sofa valued at $8,000 and the other consisted of a torn leather sofa and love seat with a value of $9,000. Invisible mending was out of the question and therefore, we would have to normally estimated reupholstering costs exceeding $5,000.

Fibrenew repaired all three items for $1,500 and both customers called this office to express their complete satisfaction with the work performed: in fact, one customer then hired Fibrenew to restore the leather in their personal vehicle.

The next time you encounter this type of claim, Fibrenew gives you the alternative to an automatic reupholstering/replacement cost.

Dale Ittas Vice President,
Customer Service Department
Atlas Van Lines (Canada) Ltd.

To Whom it May Concern:

Dynamic Flight Services Inc. is a Calgary, Alberta based operator of light aircraft for business charter. To preserve our image, Dynamic places great importance on the appearance of our aircraft, both inside and out. As such, our customers have come to expect flawless aircraft.

This winter, through the war and tear of normal operation, our Piper Navajo Chieftain began to develop cracking in the interior plastic. If left alone, this cracking would have spread along the walls, causing the aircraft to appear as it if were in poor shape as well as leading expensive interior work down the road.

Dynamic called on FIBRENEW Industries of Calgary to resolve the problem. The FIBRENEW technical repaired the plastic panels so well that we were unable to see any indication that the panels had ever cracked! Needless to say, we were very pleased with the work that was performed.

We strongly recommend Jurek Nowak of FIBRENEW Industries for work such as we had done to our Piper Navajo Chieftain. We will indeed be using them again in the future!

Yours sincerely,

Matthew Krause
Flight Operations
Dynamic Flight Services Inc.

To Whom It May Concern:

The Glencoe Golf & Country Club is a private 36 hole golf course located west of the city of Calgary. To keep the course in the best condition possible we own and operate over one hundred and twenty different pieces do equipment. Due to the amount of equipment and the profile of the course, if is very important to keep all of the equipment in the best shape possible. As part of this effort, Fibrenew Industries were contracted to repair the large number and variety of vinyl seats on our equipment. The quality of the work that was done, surpassed our expectations. The quality of the repair and the exactness of the color-matching returned our equipment back to its original shape.

I would like to thank Fibrenew Industries for the extra effort that they put into the job and I would recommend Fibrenew Industries to other customers that require this type of quality work.

Sincerely,

Mitch Jacques
Golf Course Superintendent
Glencoe Golf and Country Club
Calgary, Alberta

Dianne with Fibrenew Edmonton North repaired our leather sofas and chairs after 6 years of wear and tear and they look completely new. She also used airbrush technology to touch up our appliances and cover the scratches. This saved having to order and install expensive replacement parts.

Dianne's skill and workmanship are excellent. She is an amazing Technician. We are very pleased.

Mark & Cheryl Lupul, Edmonton, Alberta

After a significant hail storm I had several small holes on the side and front of my house as well as one fairly large (larger than a golf ball) sized hole right in the front above the garage door. While I was confident that my insurance would take care of this I was very concerned about matching the existing color of the siding if they were going to replace a few pieces of the siding.

My insurance company recommended Mr. Hendry at Fibrenew Calgary South and I am very glad they did. Mr. Hendry was able to fix the holes in my existing siding and was able to match the color perfectly. Most impressive of all was the hole in the front of the house, Fibrenew was able to fix to a perfect color and texture match. All holes were fixed perfectly and no matter what angle the sun hits my house at, you cannot tell where the holes were.

All of this work was done quickly and now those spots that were patched are the strongest parts of my siding.

I am writing this because I am really impressed! Without any hesitation, I would recommend Fibrenew to anybody looking for vinyl siding repairs.

D. Evans, Calgary, Alberta

I recently had the a problem with a very expensive, unique,  and dearly valued chair that I contacted Bruce Porter of Fibrenew Pasadena about. This chair had bad mildew damage which was a result of improper packing, shipping, and storage methods by a well known overseas company.

When I called Bruce, he responded quickly and was very professional. He was to diagnose the problem and explain the methods involved in the repair process. As this was a case involving a third party insurance company, Bruce was very helpful in the claims process. He sent a letter to the insurance company on our behalf which helped to expedite the claim and reduced the usual anxiety associated with insurance claims.

Through his efforts, he was able to able to repair the chair and we are delighted with the results. Additionally, Bruce was kind enough to clean the chrome base which had some rust resulting from the storage issues.

We are very pleased with the results from Fibrenew and from Bruce. When the occasion arises when some is in need, Bruce and Fibrenew will be the first contact.

J. Teng, Alhambra, California

Thank you for doing such a wonderful job of repairing my ripped leather jacket. Now it looks new!

E. Rossi, Brisbane, Australia

I found Fibrenew after my dogs ate one of the cushions on my leather couch.  I didn't realize leather could be repaired, but Darrell from Fibrenew Colorado Springs was able to match the sheen, texture and color perfectly. Twice we have had our leather eaten and the damage repaired.  Darrell’s always very courteous, prompt and professional.

Christie S, Colorado Springs, CO

Dear Michael,

Congratulations on your continued success as a certified World-Class Franchise for the 4th year in a row. Your scores are outstanding and your staff should be commended for the great job you are doing. We enjoy working with you and the entire team at Fibrenew. It's companies like yours that represent the best that franchising has to offer.

Sincerely,

Jeff Johnson
Founder/CEO
Franchise Research Institute / FranSurvey

FranSurvey

We just had our leather furniture restored by Victor Stratulat at Fibrenew Southaven. I can't say enough about how pleased we were. It saved us thousands of dollars over replacing. The set we had done cost $6000 twenty yrs. ago. Today, it looks like a new set of furniture. Victor and his wife were so nice and professional. I will definitely recommend Fibrenew. Thank you!

Delia & Jay Jones

I highly recommend Fibrenew for any leather repair you may need. Steve at Fibrenew Columbus South was friendly, professional, and knowledgeable. He arrived at the scheduled appointment time and repaired a small tear in the arm of my leather chair. The result was phenomenal. I am hard pressed to see where the repair was made. The price was extremely fair. I will never discard damaged leather furniture. I will call Fibrenew to repair and restore. Thank you again for a fabulous job! HIGHLY RECOMMENDED!

E.E.

Mike from Fibrenew Southern New Hampshire contacted me very promptly and was here the next day to repair our leather love seat. He showed up on time and did the job exactly as he had quoted me. I will definitely be using Fibrenew again in the future for any repairs I need.

David Williams, Lowell, MA

Jeff with Fibrenew of the Midlands did a fabulous job restoring the steering wheel on my Honda Prelude! After 11 years, it was quite worn away and ratty. Jeff made it look and feel like new!

Tanya Robinson, Cape Canaveral, FL

Fibrenew provided excellent and timely service restoring a badly worn leather couch our company has had for over 20 years. The leather restoration was so successful that the couch now looks almost new.

Based on our experience I would not hesitate to call upon their services again.

Guy C. Whitman, Victoria, BC

I am so happy with the repair Gary Johnson at Fibrenew of Roseville/Sacramento did for me. When Gary and Pam returned the chair to me, I was so amazed and thrilled with the results! I could not believe my eyes!! I thought the chair was beyond repair. When the rest of my family saw it, they too were as impressed as I was. I have been showing friends and family the before and after pictures and everyone is amazed. I am very happy with the work Gary did for me at a very reasonable price. Thank you so much for saving my furniture!

Michele Rossi, Sacramento, CA

Fibrenew came by my home and picked up my mother's old leather chair. The chair was a surprise gift for my sister, and I was looking to have it look as close as new as I could get it. My sister absolutely loved the restoration that you did on the chair. In her words: "this is the best birthday gift ever!".

So with that I just want to take a moment and thank you to for all that you have done!

Kevin Smith, Sacramento, Ca

Thank you so much, my couch looks wonderful!

I have to tell you that I tried everyone in the Yellow Pages and all but three ignored my calls and emails. Two others made contact, but never followed through. You were the only one that seemed to want my business and in a very genuine, friendly and helpful manner. Give yourself a nice pat on the back!

If I ever hear of anyone needing your services, I will recommend you highly.

Laurie Z., Colorado Springs, CO

We have a very large teal green leather sectional that is perfect for our room. After years of wear the leather has worn to the point where were felt we had to get a new sectional. After shopping everywhere, not only could we not find anything comparable, but it was hugely expensive.

I heard you could renew leather so I went on line to research. I found Fibrenew and thought I'd give it a try. Boy was I amazed at the wonderful job Ann did! Not only does our leather sectional look brand new, but the color is perfect. Ann was wonderful to work with, the price was reasonable and she even followed up with a referral for other services I mentioned I needed.

I HIGHLY recommend Fibrenew! I will definitely tell all my friends about them and use their services again. Thanks Ann!

Diane Z., Omaha, NE

Steve at Fibrenew Columbus did a WONDERFUL job for us. Our badly faded sofa & love seat look brand new now. Steve responded quickly to my inquiry, made a trip to our rural location, did a great job, & had the whole process completed quickly - for the stated price quote.

We are very pleased & highly recommend him and his work.

Sue N., Zanesfield OH

I have used Fibrenew to fix my recliners and my sofa. You won't go wrong with their services. They explain and point out everything that is broken and needs repair, they use quality materials, and their services are very fairly priced.

Highly recommended as far as I'm concerned.

Jen P., Hudson, NH

I just had stains and scuffs removed and the finish restored to a leather upholstered bed and a couch in my family room. Jim and his son Mike at Fibrenew CECT did an unbelievably great job. The restored areas look like new.

My satisfaction exceeded my expectations!

Leonard D., Glastonbury, CT

Thank you Chad! I am totally happy with the job you did of repairing my car's leather seat which had three splits in it. The dealership told me that they could do it for $1,000 so I looked somewhere else and got Fibrenew's name from a neighbour.

Fibrenew Calgary South just finished installing the seat and it looks great. Again, thank you Chad and you know that I will pass your name on to friends and neighbours!

Joanne B, Okotoks, AB

It is seldom in this world when you are promised something and it is delivered exactly as promised. I was a skeptical after contacting Fibrenew regarding my two red leather couches that are 12 years old. They were in horrible condition and I knew it, but thought even a little fixing up had to be better than nothing at all. When your technician said they would look like new, I still thought..."anything is better than not fixing them so I let you try." I was willing to pay even if they looked somewhat nice. What a surprise I received when you showed up on my doorstep with couches in tow.

My husband and I were shocked at how well these two couches turned out. It is really amazing and you should be absolutely proud of yourself and your product. I would have spent over 5 thousand dollars buying new couches. You not only saved me money but made me very happy.

I would recommend Fibrenew to anyone. I got more than I paid for.

Laura S., St. Louis, MO

Couldn't believe it! I had left a remote control on my leather couch and the battery acid leaked out creating a very large hole in the cushion. Fibrenew repaired the cushion as to where I couldn't even see where the hole had been. Not only that, I had had the cushion repaired by someone else first. It was a horrible job and unacceptable. The person actually sewed a patch on top of the leather. Fibrenew was able to take off the patch fill in all of the stitching holes and make it look brand new. I was really amazed. You saved me from buying a new couch!

Lisa H., Birmingham, MI

Wow, Rick Fournier of Fibrenew Sun City just finished completely restoring all of the seats in our 2006 25 foot Pontoon boat. Fantastic job, they look brand new.

We had purchased the boat used and the previous owner had left the cover off - in this Arizona sun, that is bad! They were badly scorched and discolored. The integrity of the vinyl was still good so Rick took them to his shop and cleaned them, then dyed to match the original color. They look like new!

We are going to tell our friends about this business. We are a happy couple of boaters.

Stan, Surprise, AZ

I am writing for two reasons. Firstly, for a quick thanks: I just used your leather products and it did wonders. Your product was used on two Cassina LC2 chairs and one Cassina Eames Lounge Chair. I was hesitant to use any products on them as they are expensive pieces to replace ($3000 each for the chairs, and $8000 for the lounger) but am quite happy I did. It is rare a product experience leads me to write, be yours did.

Secondly, I would like to applaud you in your offering a service that encourages conservation of ones current possessions. Without going into the associated positive environmental ramifications of this business model, it is one that encourages - and enables - people to invest in pieces they can grow old with. So thank you and kudos' on both accounts.

Best Regards,

Hunter, Vancouver