Leather, Vinyl, Upholstery Repair Customer Testimonials
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I thought I was going to have to get rid of my leather sectional until I found Fibrenew. Sam did an awesome job of repairing a hole my dog put in the seat cushion. He also re-dyed the rest of the cushions since they were very faded and scratched. He had to custom blend the color and it looks great ! You can't even tell it has been retouched, it looks brand new !
Paula Dance, Tampa, FL
Thanks for repair service on the leather recliner. You did a nice job on a difficult situation. I appreciate the prompt service and quick turnaround!
Mick, Land O\\\' Lakes Florida
I had ink pen damage on my brand new couch. I was worried that it wouldn't ever look the same because it was right in the front of the seat. Sam showed up and in a matter of minutes he matched the color , two toned dark brown. He is an artist!!!! Great customer service, great price. He is worth every penny. I am so glad I called him.
Barbara , Tampa
Sam did an absolutely fantastic job repairing the leather on my car seat! The leather started to really wear on the driver’s seat. It looked really rough, was getting very thin, and started to rip. I didn't think it was possible to make it look literally...as good as new!! Sam came to my apartment and did the repair. When he was finished and I went down to see his work, I was shocked at how great it looked. I had no idea that you could have something like this done, as a friend told me about it. When I called a shop to get an estimate they quoted me about $500, or more! Sam did the repair for a fraction of the cost and I also had the convenience of him coming to my home. I am very happy with his work and I would definitely recommend him for any of your leather repairs.
Today Sam came to my home. First he was timely. We had set an appointment. Professional appearance and friendly attitude.
Inspected my love seat and couch. Indicated he could repair the wear and recondition both pieces.
I work nights. Went off to bed.
Six hours later. He woke me. I inspected his work.
Could not be more pleased. The seating surfaces which were worn and pealing had been expertly repaired and conditioned. Color match was perfect. All other surfaces had been cleaned and conditioned.
The cost was not insignificant. However in this case the work, care and results. Exceeded my expectations. Certainly beat the $4000 cost of replacement.
Brooke Cunningham, Apollo Beach, Florida
I am so impressed with how you all do business there at Fibrenew Tampa. I must have spent just a few moments explaining what I needed, and before I knew it I had a list of people who could help me even though you could not. You said that what I needed you were not experts at but someone you knew and trusted was. I was so happy to get a personal reference from you. If they were even half as friendly or as helpful I knew I would make out well. Sure enough they were excellent as well! Thanks again for how you do business, It certainly shows you care about the customer more then the money. God Bless you and your business. Keep doing what you are doing and it shall go well for you.
Apollo Beach Caller
Caller you helped, The way you do business is appreciated., Apollo Beach
I wanted to let you know how nice the furniture looks. You did a great job.
It looks totally different than the marked up, different colored sections that were there before I left. I like the more even color look better, and I’m so glad that you were able to have the two cushions that looked so different blend in with the whole sofa. It looks like a new set.
Thank you very much for a job well done!!
Mrs. Torres thank you for your customer oriented professionalism as it was much appreciated during my time of frustration regarding the sustained damages of my personal belongings.
I thank you once again for having the utmost patience and awareness with regards to my needs as a customer. You gave me not a peace of mind as a customer but you gave me your word that your repair service was 100% guaranteed! In addition you verbalized with true certainty and convictions that your business was one of the best!
You not only guaranteed your company but you also backed up your statements 3,000%. I’m a very satisfied customer and fully satisfied with the outcome of my furniture repairs.
Mr. Torres, thank you kind sir for providing a great customer service attribute as well. Your expertise in repair, matching of colors, and all around understanding of a customers frustration was truly appreciated. It was truly a pleasure meeting and doing business with you both.
I wish you much continued success and future business endeavors! Continue your professional service and professionalism as customers like myself truly appreciate the service that you provide.
I wanted to send you this letter just to say thank you for your wonderful repair job.
Fibrenew really took the time to do the job right. I had my sofa previously repaired by another company and the repair came undone, and the color didn‘t match (it looked like a patch job). Fibrenew is really knowledgeable in leather repair. They have the correct products, and equipment to do the job right. They took the time to match the color of our sofa perfect. The repairs look great.
I highly recommend Fibrenew to anyone that is looking for leather repair work.
Jennifer T, Spring Hill, FL
Thank you very much for coming to our home and handling the issues with our 7-year old leather sofas and love seat.
The stain taking place 3 days ago prompted us to call the leather store looking for help and we’ve happy that they referred us to your firm. You handled the stain removal along with cleaning & conditioning in a perfect manner. The entire process went very well. You and Sam did exactly what I asked which was to explain the options and advise what you would do if you were working on your own leather furniture. It hasn’t been a full day since you left our home but I wanted to let you know that we’ve very happy and we’ll be sure to let everyone know.
Jack & Wendi K
I Just wanted to thank you again for the sofa repair you did for me on Christmas Eve.
A friend gave me your name and number. I left a message on Christmas Eve figuring I would get a call after the holidays. I was quite surprised when you not only called back on Christmas Eve but came that very day. I thought you would look at the tear and tell me it couldn’t be repaired. Not only did you repair the tear but the sofa looks like new. I am very pleased. You did an excellent job and I am very grateful.
Thank you again!
Our dog took a big chunk out of our beautiful brown leather couch. We were extremely worried that our couch was permanently damaged and sent photos immediately to and Sam and Penny at Fibrenew Tampa. They were able to give us a very reasonable quote and come out right away to assess the damage. Sam did an AMAZING JOB on the couch and it looks as good as new. I would definitely recommend them hands down as their customer service and workmanship are truly wonderful.
Extremely Happy Customer, Tampa, Florida